Hiring great product managers is hard…

Sunday, January 28, 2007

But finding a stellar product manager is even harder.   These questions  for product management candidates will help you determine if an individual is that 'real gem' you are looking for.

One of executive recruiters recently contacted me and asked me to identify a series of questions which would help detect if a product manager is a real gem.

My thoughts about a great product manager, better yet – an exceptional product manager:

Is a convincing product champion. Exceptional product managers are excellent communicators who can engage the customer very well.

Is a visionary. It’s easy to say “we need to build X because customers A, B, and C need X”. It’s much harder to say and justify “we need to build X because X will open and create new markets”.

Is a crisp 'distiller'. Exceptional product manager distills customer pain points into a set of product capabilities that can help the customer in a measurable manner.

There are of course many questions one can ask a potential product manager candidate. I will share some of the questions which proved to be valuable over time:

Product champion?

“Were you ever in the position to sell your product or explain its capabilities in a highly competitive environment?”
“If you lost the deal – what would you like to do differently next time?”
If you won the deal – why was your product chosen by the customer?”
NOTE: It’s important to look for the ability to lean from mistakes or losses. Champions are made, not born.

Visionary?

“Did you work with early stage products or were in the position to rapidly offer a series of very new capabilities not offered by any of the competitors”?
“How did you prioritize or select one capability vs another”?
“How did you position these capabilities to potential customers who have never even thought about them?”
NOTE: Look for a convincing and repeatable thought pattern when the candidate speaks to the customer, “this is a problem, you happened to have this problem, this problem can be addressed by these capabilities, which are only available in my product, and these are the metrics of success if you buy the product”.

Crisp distiller?

“20 customers want seemingly different things. Did you ever create a set of consistent of capabilities which answered 20 different needs in one release?”
“How did you do it?”

Exceptional product managers most likely read the book “Product Strategy For High Technology Companies” by Michael McGrath. It’s an incredible source of information about managing evolution of any product.

It's always good to ask a product management candidate if they read any product management books lately and who they admire as a great product leader.

Comments

Fast Wow GoldArgentinaFast Wow Gold said:

I have been a seo consultant for a long time... almost 3 years but have never met a client who was 100% pleased with my services. I mean it's like they want it done now, almost for nothing and on first page of the SERPS... on Google and Bing

wow gold storeNew Zealandwow gold store said:

Really nice read thanks, I have added this to my Mixx bookmarks

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